Switch Current Accounts
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Switch Current Accounts
If you are looking to switch your current account, it’s never been easier.
The internet has vastly improved the switching process, with many consumers taking advantage of the speed and simplicity of changing current account providers.
As of September 2013, banks and building societies will be able to provide a switching service that takes place within seven days. This short period of time means that you will be able to make the most out of the deals on offer and receive the highest standard of service.
Customer service is, after all, the main reason that customers choose to switch current account in the first place. While banks should provide a friendly, effective and professional service and if they fail to do this, there are many other reasons for choosing to opt for a different bank.
You may be able to secure certain kinds of incentives for switching, such as cashback incentives and low-interest introductory rates, or you may be able to get a better deal elsewhere.
Suppose you are unsure of what different banks and building societies are offering. In that case, you should undoubtedly look at our comprehensive comparison tables to get a clear idea of the various current accounts and the benefits you may experience in deciding to switch current accounts.
What if there are any problems?
And the switching service is covered by a guarantee: the new bank must refund you if there are any charges because payments didn’t go through on time. But you have to ask them for this.
Can I keep my old current account open when I switch?
What about transferring “recurring payments”?
Because they’re linked to a card rather than directly to your bank account, they’re not included in the switching service (or covered by the guarantee).
It’s not always clear which are your continuous payment authorities: you won’t find them listed on your online banking portal. When you set them up you were asked for you card details (“please read me the long card number”) rather than your bank account and sort code numbers.
You’ll need to check your monthly card statements: any regular payments going out each month that are not marked as DD (direct debit) or SO (standing order) are likely to be continuous payment authorities.
If you want to keep paying for this service (or loan) in this way, you’ll need to contact each provider and tell them your new card details as soon as you have them.
This may sound like a lot of bother, but it is useful to check periodically what’s going out of your account regularly: there may be services you’re not using (such as fast delivery, or additional online data storage) that you want to cancel.
What about the individuals who have my bank account details, for sending occasional payments?
It’s probably not a good idea to just email all your Contacts with your new account details. If you’re concerned about email security, the most secure way of sending bank account details to specific people is via WhatsApp.
And if any payments are accidentally made to your old account, for 36 months (three years) after you’ve switched, your new bank or building society will arrange for any payments to be automatically redirected to your new account. They will also contact the sender and give them your new account details.
When should I choose to make the transfer?
If all your regular payments tend to go out of your account around the same time it’s best to choose a time of the month when your bank account isn’t so busy.